You have a high attention for detail and it shows in all aspects of your work.You communicate clearly and effectively across the board Whether it’s in your documentation, a support ticket, email communications or in-person.Mentor and assist users and vendors for continuity of policies and procedures instituted by the IT EUX team.Approach your days with a positive outlook and humor, striving to make IT nothing less than an immersive, atypical experience for all of your co-workers.Work with the larger team to manage door badge access control and security camera systems - Understanding of industry standard, physical security systems a plus.Setup and support local and networked printers.Maintain the security of systems via anti-virus and anti-malware tools.Provision equipment to new users, onboard new hires, print access key cards and configure systems for an amazing day-one experience.Support users in a remote capacity – knowledge of screen sharing tools such as TeamViewer, LogMeIn, ConnectWise etc a plus.Help to establish and maintain best practices for ChromeOS & macOS management across all warehouse sites.Maintain AV conferencing equipment, install updates, and assist with the setup of large meetings.Work with remote network engineering team members to maintain wired and wireless network connections and diagnose connectivity issues in your location.

Help to maintain a comprehensive inventory utilizing an asset management system.Manage user accounts and provision applications based on approved access levels, using the OneLogin access control platform.Keep our team support tickets up-to-date and maintain a high level of responsiveness to user inquiries in tickets and/or Slack support channels.Support macOS and iOS devices with 3-5 years of in-depth deployment and support experience (be ready to demonstrate experience with macOS Monterey and Ventura).Embrace the daily challenges of assisting users within a large distribution center facility.YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

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